Certificate in Guest House Operations

Objectives
During the course students will examine a range of topics enabling them to understand the broad range of tasks required to be successful in running a guest house

Student Profile
This programme is designed for people who wish to gain an understanding of how to plan, establish and run a successful guest house.  No prior knowledge is required

Study Method
The course is designed for study by distance learning at work or at home.  Students receive course manual, assignments and studyguide plus tutor support.

Qualification
The course is designed for personal development and is not externally accredited. Students who successfully complete the series of assignments will receive a certificate of completion from Study House.

Assessment
Assessment takes the form of a series of tutor marked assignments

Entry Requirements
There are no entry requirements

Timescale
The programme takes place over a timescale to suit the student.  Once registered, tutor support is available for up to one year or until completion whichever is the soonest.

Location
The programme is home or work-based enabling students to complete the course without having to attend scheduled college teaching sessions.

Tutor Support
Throughout the course, students will receive tutor support by telephone and by post.

COURSE CONTENT
The course is divided into eight modules, as follows:

Module 1    How to prepare a business plan for your guest house
Module 2A The legal aspects of your guest house
Module 2B English Tourism Council – Guest Accommodation guidelines
Module 3    Planning the building and its furnishings
Module 4    Developing a marketing plan
Module 5    Dealing with guests
Module 6    Superior food services in your guest house
Module 7    Maintaining the guest rooms and public areas in a guest house
Module 8    How to manage hygiene and safety in your guest house